1. Evaluate and Monitor

 

Quality and safety in care are strongly correlated with quantitative analysis. HIM SL distinguishes various forms of evaluation and measurements. In fact, quality and safety in care require continuous monitoring!

A final decision for regional roll out of eHealth enabled integrated caEvaluate and monitor_retouchedre is always preceded by rigorous assessments to justify the often high investments and extended periods for implementation and change. For this, HIM SL distinguishes two levels.

Level 1: Health Technology Assessment (HIT)

Implementing technologies that enable many disciplines to collaborate efficiently and effectively requires the assessment of a variety of domains with specific success indicators. Assessment of these ‘hard’ indicators is essential for the preparation of sustainable and valid business models.

HIM SL has access to vast expertise in HTA, as it is a member of the MAST EEIG, in collaboration with the Odense University Hospital and NHS 24 Scotland.

Level 2: Organizational readiness

Transformation towards value based and effective integrated care requires a paradigm shift in governance, management and the front line workforce. Deep insights into and analysis of human factors, organisational culture, professional hierarchy and socio-techno dynamics are crucial to plan for sustainable implementation. Measuring the readiness for the changes needed for transformation towards integrated care requires assessment of numerous aspects.

Full assessment of ‘hard’ and ‘soft’ factors are fundamental to the successful roll out of regional scale eHealth enabled integrated care. HIM SL applies evidence-based and field-tested assessment instruments; the results are used to predict and plan implementation activities. Moreover, after implementation, these techniques are used to continuously monitor the quality, effectiveness and safety of the interdisciplinary care that is being delivered.